Careers

Looking for a career in human services? Join our caring team.

To apply for a posted position, please email resume and cover letter to jtietze@westbaycap.org or mail resume and cover letter to

Westbay Community Action, Inc.
224 Buttonwoods Avenue
Warwick, RI 02886
ATTN: Jenna Tietze
           Director of Administration

Westbay Community Action, Inc. is an Equal Opportunity Employer.

Westbay Community Action, Inc. was recognized with an Exemplary Worksite Health Award from Blue Cross & Blue Shield of Rhode Island and the Greater Providence Chamber of Commerce for effective programs encouraging employee health and well-being in a meaningful way.

Teacher Aide - PT

Westbay Community Action, Inc. is seeking a dynamic Teacher Aide at our Children’s Center. This position is 17.5 hours (M-F, 2-5:30pm) during the regular school year and 40 hours (M-F) during school vacations and summer. The successful candidate will assist the classroom teacher in all aspects of the classroom functions, including planning and implementing activities, supervision of children and maintenance of the classroom environment. The hourly pay for this position is $10.35/hour. Join our team to make the difference in a child’s life. Our program is designed to meet the needs of all children in a clean, safe and fun environment!

QUALIFICATIONS:

  • H.S. Diploma required
  • Experience assisting in an early childhood classroom environment required
  • RI Early Learning & Development Standards Foundations course certificate or willingness to obtain
  • Teacher’s Assistant certification preferred
  • Meet DCYF and BCI criminal background check requirements
  • Have a physical examination and required immunizations

More

CORE COMPETENCIES:

  • Must complete 20 hrs continuing education per year
  • Must be energetic and convey a positive attitude
  • Must have a solid work ethic
  • Must attend staff meetings after hours as scheduled
  • Must have good oral and written communication skills
  • Must be flexible and able to multi-task
  • Must be able to work cohesively as a member of a team
  • Must be detailed oriented and well organized
  • Must take direction well
  • Must have a professional, friendly and respectful demeanor
  • Must be able to work with people of various cultures and lifestyles
  • Must model professionalism in both behavior and appearance
  • Must make a commitment to continuous improvement and innovation in all aspects of work
  • Must have reliable transportation to and from work.
  • Must have a valid driver’s license, document car insurance and a safe driving record upon request
  • Must respect and adhere to confidential policies for the agency and clients

Physical Effort / Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move objects and/or children up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment includes a school classroom. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requires universal standard precautions. This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in schools and the community.

SPECIFIC DUTIES:

The duties listed below are primary functions of the job, and are not intended to be all-inclusive. You may be called upon to perform other duties comparable to those cited.

  • Assist with planning and implementation of classroom activities
  • Supervise children at all times and ensures their safety and well being
  • Set up materials for classroom activities
  • Perform household maintenance duties to ensure a clean, organized classroom facility
  • Assume overall responsibility of children and daily activities in the absence of the teacher
  • Assist in engaging parents in meaningful 2-way communication
  • Share responsibility for safety and well being of all children in accordance with DCYF Regulations

Case Manager - LIHEAP (Low Income Energy Assistance Program)

Westbay Community Action, Inc. is seeking an experienced case manager for our LIHEAP (Low Income Home Energy Assistance) Program. The successful candidate will be responsible for providing one on one case management to program participants who are seeking assistance for shuts offs or termination. Daily responsibilities will include processing applications, data entry, advocating, financial literacy and energy conservation education. In addition, case manager will participate in/conduct community events of various types in order to extend services through other social service agencies and community partners. He/She must be able to problem solve, work independently and have a solid work ethic. This position is 37.5 hours per week at a pay rate of $15.00/hour.

QUALIFICATIONS:

  • Bachelor’s Degree in Social Work (B.S.W.) or related field required
  • One year experience working with families and elders preferred
  • Pass a BCI clearance
  • Have or will obtain financial literacy certificate within 6 months of employment

More

CORE COMPETENCIES:

  • Must have knowledge of community services
  • Must be computer literate
  • Must have strong communication and interpersonal skills necessary to interact and communicate with the client, family members, providers and co-workers
  • Must possess knowledge of human behavior and the aging process
  • Must have knowledge of available program funding and other resources
  • Must work with persons of various cultures and lifestyles in the helping process
  • Must possess the sensitivity required to assist the family and client in the process of becoming empowered
  • Must have knowledge of social, health and mental health interventions
  • Must possess skills and techniques for crisis intervention and problem solving
  • Must have the ability to critically analyze and make immediate decisions
  • Must possess skills in active listening, time management, organizational development and planning
  • Must make a commitment to continuous improvement and innovation in all aspects of the work
  • Must be willing to engage in self-evaluation and to establish goals for professional development
  • Must be willing to participate in ongoing training and education
  • Must possess the ability to initiate and sustain trust
  • Must be able to effect change through advocacy for the consumer
  • Must be able to work independently and be a team member
  • Must be energetic and convey a positive attitude
  • Must have a solid work ethic, be extremely flexible and able to make change
  • Must be able to model professionalism both in behavior and appearance
  • Must have access to a vehicle to perform agency work
  • Must have a driver’s license and document car insurance and a safe driving record upon request
  • Must be extremely accurate in record keeping
  • Must respect and adhere to confidentiality policies for the agency and clients

Physical Effort / Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move up to 20 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment includes a clinical business office environment, client’s homes and community based organizations. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requires universal standard precautions. This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in client’s homes and the community.

SPECIFIC DUTIES:

The duties listed below are primary functions of the job, and are not intended to be all-inclusive. You will be called upon to perform other duties comparable to those cited.

  • Provide long-term case management services for select participants of Energy Assistance Program
  • Accept referrals in accordance with case management standards.
  • Conduct a client assessment and development of a case plan with client involvement
  • Assist clients in developing a plan to minimize future crisis situations.
  • Advocate for clients for retention of service with the utility company and other entitlement agencies while maintaining a favorable working relationship
  • Provide Financial literacy
  • Conduct home visits in a timely manner
  • Maintain appointment schedule in Microsoft Outlook.
  • Provide supportive counseling and advocacy to clients and their families
  • Coordinate services with other community resources
  • Determine eligibility for needed resources and aid in application process
  • Monitor clients and modify care plan as needed to ensure positive outcomes. i.e.: educational plans and financial literacy, etc.
  • Answer telephone and provide information, program guidelines and referral services to callers and clients (walk-in or by appt) of Westbay Community Action.
  • Maintain complete and accurate client records, including LIHEAP applications
  • Maintain information needed for data collection and enter into the agency’s data system in an accurate and timely manner
  • Prepare accurate reports and statistics as required
  • Inform clients of their rights and responsibilities
  • Support client’s efforts to have his/her voice heard and to get needed services.
  • Participate in meetings, trainings, outreach and in public policy forums
  • Provide follow-up services, monitor client progress and amend plan as needed