We’re growing! Join our team!

Careers

Looking for a career in human services? Join our caring team.

To apply for a posted position, please email resume and cover letter to dhervieux@westbaycap.org or mail resume and cover letter to

Westbay Community Action, Inc.
224 Buttonwoods Avenue
Warwick, RI 02886
ATTN: Debra Hervieux
            Human Resources Generalist

Westbay Community Action, Inc. is an Equal Opportunity Employer.

Westbay Community Action, Inc. was recognized with a Superior Worksite Health Award from Blue Cross & Blue Shield of Rhode Island and the Greater Providence Chamber of Commerce for effective programs encouraging employee health and well-being in a meaningful way.

Kitchen Aide

Westbay Community Action’s Children’s Center is seeking a dependable, polite and positive individual to serve as the Center’s Kitchen Aide. The successful candidate will be responsible for preparing and serving meals that are delivered from caterer and prepare breakfast and snack to young children in a timely manner. He/she will ensure that all meals follow the CACFP guidelines, maintain a clean and sanitized kitchen space,and ensure that kitchen equipment is clean and sanitized after each use. 32.5 hour/week, full time schedule is Monday through Friday, 8:30am – 3:30pm and rate of pay is $11.50/hour.

QUALIFICATIONS:

  • High School Diploma or equivalent
  • One year experience in food handling desired, with experience operating kitchen equipment
  • Certified in safe food handling standards
  • Meet DCYF & BCI criminal background check requirements
  • Have a physical examination and required immunizations

More

CORE COMPETENCIES:

  • Must attend annual CACFP (Child and Adult Care Food Program) conference
  • Must maintain annual food safety certification
  • Must be energetic and convey a positive attitude
  • Must have a solid work ethic
  • Must attend staff meetings after hours as required
  • Must have good communication skills both written and oral
  • Must be able to count, add and subtract
  • Must maintain the cleanliness of kitchen, food storage and equipment per DOH regulations
  • Must ensure the safety of the kitchen environment
  • Must be able to wipe counters, lift boxes, trays and dishes, sweep and mop floors
  • Must understand appropriate food requirements and portions for specific ages of children
  • Must adhere to a schedule
  • Must be well organized, detailed oriented and able to take initiative
  • Must be able to work independently and as a team member
  • Must be flexible and able to multi-task
  • Must be able to model professional behavior and appearance
  • Must be able to work with people of various cultures and lifestyles
  • Must be make a commitment to continuous improvement and innovation of all aspects of work
  • Must have access to a vehicle to conduct agency business
  • Must possess a valid driver’s license, document car insurance and a safe driving record upon request
  • Must respect and adhere to confidentiality policies for the agency and clients

Physical Effort / Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move objects and/or children up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment includes a school classroom and kitchen. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requires universal standard precautions. This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in a kitchen, school and the community.

GENERAL RESPONSIBILITIES:

To serve lunch and prepare and serve breakfast and snack to children in a timely manner. Ensure that all meals follow the CACFP guidelines. Maintain a clean and sanitized kitchen space and ensure that kitchen equipment is clean and sanitized after each use.

Knowledge of: (Some awareness of the following is helpful):

  • USDA
  • CACFP guidelines
  • DOH Regulations pertaining to cleanliness of kitchen area and equipment
  • Serving meals to young children

SPECIFIC DUTIES:

The duties listed below are primary functions of the job, and are not intended to be all-inclusive. You may be called upon to perform other duties similar to those cited.

  • Assist in preparation, portioning and serving of meals (breakfast, lunch, and snacks) per pre-approved menu.
  • Clean kitchen, kitchen equipment and storage areas
  • Operate and maintain equipment
  • Order kitchen and cleaning supplies as necessary with Childcare Administrator approval
  • Organize and maintain kitchen and storage areas as per Dept. of Health regulations

Case Manager - Certified Lead Center

Westbay Community Action, Inc. is looking to hire a Full Time Case Manager in our Certified Lead Center. This case manager will be responsible for assisting families of referred or “lead poisoned children” to achieve a safe, healthy and lead free lifestyle by developing and implementing a care plan that improves their immediate and long-term standard of living. The successful candidate will establish relationships with community partners to better advocate for clients’ needs and connect them to appropriate services in the community. This is a full time (37.5 hr/week) position with a rate of pay of $16.00/hour.

QUALIFICATIONS:

  • Bachelor’s Degree in Social Services or related field required
  • 1 year experience in working with families
  • Pass a BCI clearance

More

PHYSICAL EFFORT / ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform vital functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and move up to 20 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment consists of a clinical business office environment, client’s homes, and community-based organizations. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requires universal standard precautions. This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in client’s homes and the community.

SPECIFIC DUTIES:

The duties listed below are the primary functions of the job and are not intended to be all-inclusive. You may be called upon to perform other duties comparable to those cited.

• Engage available family and community support systems if available

• Determine client eligibility for services and assist clients in completing applications

• Generate and follow up on the referrals, coordinating services with other community resources

• Participate in client conferences

• Conduct home visits as needed

• Provide follow-up services, monitor client progress and amend the plan as needed

• Prepare and maintain accurate client records

• Prepare data and enter into agency’s data system

• Attend training and meetings as required

• Educate the general community about the services of Westbay

• Participate in public policy forums whenever possible

• Provide reports as required

Assurance 16 Community Educator/Coach

Westbay Community Action, Inc. is seeking a motivated self-starter who is organized, creative and interested in being part of a new program! Our agency is seeking to hire a Full Time (37.5 hrs/week) Educator/Coach. This candidate will work closely with clients who receive energy assistance through LIHEAP (Low Income Home Energy Assistance Program), providing financial counseling, job training/workforce development and fast tracking crisis applications. The successful candidate will also attend community events, maintain relationships with collaborative partners and cultivate new ones. This full time, Monday through Friday position pays $16.00/hour.

QUALIFICATIONS:

  • Bachelor’s degree required
  • Three year experience working with families and elders preferred
  • Public speaking and presentation skills
  • Have or will obtain financial literacy certificate within 6 months of employment
  • 3 year clerical and computer experience required
  • Pass a BCI clearance

More

CORE COMPETENCIES:

  • Must have knowledge of community services
  • Must be dependable, in attendance at work and on time
  • Must be computer literate
  • Must be able to communicate with peers, supervisors and participants verbally and in writing
  • Must be able to work with the public and provide speaking and presentation skills
  • Must be able to take initiative
  • Must be able to multi task
  • Must be respectful and adhere to confidentiality policies for the agency and clients
  • Must have strong communication and interpersonal skills necessary to interact and communicate with the client, family members, providers and co-workers
  • Must have knowledge of available program funding and other resources
  • Must work with persons of various cultures and lifestyles in the helping process
  • Must possess the sensitivity required to assist families and clients in the process of becoming empowered
  • Must possess skills and techniques for crisis intervention and problem solving
  • Must have the ability to critically analyze and make immediate decisions
  • Must possess active listening skills
  • Must possess skills in time management, organizational development and planning
  • Must be willing to engage in self evaluation and to establish goals for professional development
  • Must make a commitment to continuous improvement and innovation in all aspects of the work
  • Must be willing to engage in self evaluation and to establish goals for professional development
  • Must be willing to participate in ongoing training and education
  • Must possess the ability to initiate and sustain trust
  • Must be able to effect change through advocacy for the consumer
  • Must be able to work independently and be a team member
  • Must be energetic and convey a positive attitude
  • Must have a solid work ethic
  • Must be extremely flexible and able to make and or adjust to change
  • Must be able to model professionalism both in behavior and appearance
  • Must have access to a vehicle to perform agency work
  • Must have a driver’s license and document car insurance and a safe driving record upon request
  • Must be extremely accurate in record keeping
  • Must respect and adhere to confidentiality policies for the agency and clients

Physical Effort / Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment is a clinical business office environment which may include client’s homes and community based organizations. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requires universal standard precautions. This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in client’s homes and the community.

SPECIFIC DUTIES:

The duties listed below are primary functions of the job, and are not intended to be all-inclusive. You will be called upon to perform other duties comparable to those cited.

  • Provide long-term services for select participants of Energy Assistance Program
  • Conduct a client assessment and development of a plan with client involvement
  • Assist clients in developing a plan to minimize future crisis situations.
  • Provide financial counseling, job training/workforce development
  • Provide supportive counseling and advocacy to clients and their families
  • Coordinate services with other community resources
  • Coordinating One on one counseling with Assurance 16 staff
  • Follow up with active clients
  • Provide workshops to outside agencies
  • Advocate for clients by negotiating with their collectors and utility companies
  • Provide budget and debt counseling
  • Improve credit score
  • Educate clients to become economically self-sufficient
  • Provide resume building, do’s and don’ts of interviewing, how to do job search, and best practice interviewing workshops
  • Assist clients to identify barriers and challenges
  • Determine eligibility for needed resources and aid in the application process
  • Provide information and referral services to telephone callers and clients of Westbay Community Action
  • Maintain complete and accurate client records
  • Maintain information needed for data collection and enter into the agency’s data system in a timely manner
  • Prepare accurate reports and statistics as required
  • Inform clients of their rights and responsibilities
  • Support client’s efforts to have his/her voice heard and to get needed services.
  • Participate in meetings, trainings, events, and in public forums
  • Provide follow-up services, monitor client progress and amend plan as needed
  • Assist walk-in clients.
  • Perform data entry accurately
  • Complete, sort, or return applications for more documentation.
  • Maintain an appointment schedule in Microsoft Outlook
  • Create and conduct activities to the general public, agency clients, groups and individuals
  • Participate and assist the Project Manager in the development of quarterly reports as needed.