Careers

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To apply for a posted position, please email resume and cover letter to jtietze@westbaycap.org or mail resume and cover letter to

Westbay Community Action, Inc.
224 Buttonwoods Avenue
Warwick, RI 02886
ATTN: Jenna Tietze
           Director of Administration

Westbay Community Action, Inc. is an Equal Opportunity Employer.

Westbay Community Action, Inc. was recognized with a Superior Worksite Health Award from Blue Cross & Blue Shield of Rhode Island and the Greater Providence Chamber of Commerce for effective programs encouraging employee health and well-being in a meaningful way.

Staff Accountant

We have an immediate opening for a Staff Accountant in our Finance Department. This position plays a critical role in the smooth operation of the organization. The successful candidate will be extremely detail oriented, be capable of managing and prioritizing a variety of tasks involving large amounts of data and deadlines. Confidentiality and trustworthiness are crucial in this role. The position is 37.5 hours per week with a salary of $18.00/hour and is currently temporary.

QUALIFICATIONS:

  • Associates degree in Business Administration with a major in Accounting preferred
  • Two years staff accounting experience in a professional environment
  • Minimum two years’ experience in a similar position
  • Demonstrated experience in the utilization of Human Resource Benefits processes, Accounts Payable, Accounts Receivable, Payroll, General Ledger, spreadsheets and word processing
  • Experience with Financial Edge software is a plus
  • Pass a BCI check

More

CORE COMPETENCIES:

  • Ability to strictly maintain client and administration confidentiality
  • Focused, observant, thorough, organized and efficient
  • Attention to detail is critical
  • Ability to analyze and solve problems
  • Ability to work independently and as a team member
  • Effective written and oral communications skills
  • Active listening skills
  • Skills to organize work and manage time
  • Ability to participate in organizational development and planning
  • A commitment to continuous improvement and innovation in all aspects of the work
  • Ability to be energetic and convey a positive attitude
  • Solid work ethic
  • Willingness to participate in ongoing training and education
  • Ability to model professionalism both in behavior and appearance
  • Flexibility to accept change
  • Ability to change processes in order to increase productivity
  • Excellent accounting skills
  • Strong computer and accounting software knowledge
  • Knowledge of federal, state and generally accepted accounting standards
  • Access to a personal vehicle to conduct agency business for making bank deposits
  • Valid driver’s license, auto insurance and ability to document good driving record upon request

PHYSICAL EFFORT / ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk and to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands or arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The environment is a business office environment. This position requires the individual to have their own transportation, a current unrestricted license to drive and documented auto insurance.

SPECIFIC DUTIES:

The duties listed below are primary functions of the job, and are not intended to be all-inclusive. You may be called upon to perform other duties comparable to or in addition to those listed here.

  • Responsible for processing bi-weekly payroll
  • Nutrition and State reports
  • Accounts Payable: Enter invoices daily (including coding, obtaining CFO signoff & posting) as well as cutting checks 1-2 times/week
  • Prepare, process & submit monthly/weekly billing and back-billing for various grants and fee-based services as assigned by CFO (Including but not limited to EDS, DHS, Kids Connect, Weatherization, Children’s Center Parents)
  • Ensure all vendors have W-9 forms on file, keep Financial Edge updated for 1099’s
  • Make folders and labels for vendors and employees
  • End of fiscal year: pack up prior year, create new fiscal year folders/files
  • Assist in preparing for & supporting annual audit process
  • Print and distribute pre-defined monthly reports
  • Answer staff finance questions
  • Prepare financial schedules as requested
  • Keep files organized, well-maintained and up to date
  • Monitor Accounts Receivable from multiple sources for specific departments (i.e. Weatherization) for timely distribution of vendor payments
  • Ensure information being posted to General Ledger is accurate and supporting documentation is available for future audits
  • Become cross-trained with Senior Accountant to provide backup support
  • Answer the door when bell rings
  • Other accounting and administrative duties to support CFO as needed

WIC Nutritrionist

We have an immediate opening for a Part Time Nutritionist in our WIC (Women, Infants & Children) program. The successful candidate will provide culturally competent nutrition support to WIC participants. The ideal candidate will have strong communication skills and the ability to apply knowledge of nutrition in pregnancy, infancy and childhood. He/she will provide WIC participants with community referrals as necessary. This position is 22.5 hrs/week with a pay rate of $16.00/hour. Office location will be between our three WIC sites in Warwick, West Warwick and North Kingstown.

QUALIFICATIONS:

  • Bachelor of Science Degree in Nutrition or Dietetics required
  • 1 year experience in nutritional counseling required
  • Pass a BCI clearance

More

CORE COMPETENCIES:

Must be:

  • Energetic and convey a positive attitude
  • Able to commit to a solid work ethic
  • Current in the knowledge about nutrition
  • Knowledgeable about community resources
  • Able to work independently and as a team member
  • Able to communicate well both orally and in writing
  • Sensitive to the family and client needs in the process of becoming empowered
  • Able to critically analyze and make immediate decisions
  • Knowledgeable of social, health and mental health interventions
  • Able to actively listen
  • Able to initiate and sustain trust
  • Able to maintain accurate records and be detailed oriented
  • Computer literate
  • Skillful in time management, organizational development and planning
  • Able to effect change through advocacy for the client
  • Extremely flexible and able to make changes when necessary
  • Able to model professionalism in actions and appearance
  • A self starter, able to multi task
  • Able to work with people from various cultures and lifestyles
  • Able to work with the public
  • Able to manage conflict and perform well in crisis situations
  • Able to work with difficult people and diffuse tense situations
  • Able to make a commitment to continuous improvement and innovation in all aspects of the work
  • Willing to engage in self-evaluation and to establish goals for professional development
  • Willing to commit to ongoing education and training
  • Able to adhere to a work schedule
  • Able to access a vehicle to conduct agency business as required
  • Able to document a safe driving record, car insurance and driver’s license upon request
  • Respectful and adhere to confidentiality policies for the agency and clients

Physical Effort /Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move up to 25lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment is a clinical business office environment. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requires universal standard precautions. This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in the community.

SPECIFIC DUTIES:

The duties listed below are primary functions of the job,and are not intended to be all-inclusive. You may be called upon to perform other duties comparable to those cited.

  • Conduct assessment interviews to determine background history of participant and eligibility based on income and medical or nutritional risk
  • Develop a plan with the participant addressing the nutrition needs identified in the assessment
  • Provide nutritional counseling services
  • Record participant information in the participant record and maintain notes as required by the State WIC
  • Complete all appropriate documents and reports, perform data entry including Tracker updates
  • Inform participants of their rights and responsibilities
  • Access other services as needed
  • Monitor participant progress, perform reassessments and make appropriate changes in food packages as needed
  • Participate in outreach activities as stated in the Nutrition Ed Plan
  • Complete reports as required
  • Attend meetings and trainings as required
  • Participate in public policy forums whenever possible
  • Educate the general community about the services of Westbay

LIHEAP Community Outreach Coordinator - SEASONAL

We are currently seeking a SEASONAL Community Outreach Coordinator for our LIHEAP (Low Income Home Energy Assistance Program), whose primary purpose will be to help develop and implement initiatives in efforts to increase LIHEAP visibility statewide. The selected candidate will also provide and maintain outreach efforts, targeting “hard-to-reach” populations in the community that could benefit from LIHEAP services. This is a Seasonal Position, 37.5 hours per week with a pay rate of $18.00/hour.

QUALIFICATIONS:

  • Bachelor’s degree in communications, marketing, business or related fields preferred OR 3-5 years of experience within non-profit fundraising or outreach activities.
  • Experience within the LIHEAP program, preferred
  • Strong knowledge of social media and other basic marketing platforms
  • Outstanding communication and presentation skills
  • Must have a flexible schedule and be available to work some evenings
  • Must have valid and clean driver’s license and access to a vehicle
  • Pass a BCI check

More

CORE COMPETENCIES:

  • Must have good communication skills, both written and verbal
  • Must have good telephone skills
  • Must have good interpersonal skills
  • Must have good math skills
  • Must be extremely organized
  • Must be detailed oriented with the ability to manage multiple projects at a time
  • Must be able to follow directions
  • Must be computer literate
  • Must be a self starter
  • Must be polite and helpful when working with clients
  • Must be able to work independently and as a team member
  • Must have a solid work ethic
  • Must be able to adhere to a work schedule
  • Must be willing to participate in ongoing training and education’
  • Must be extremely flexible and work with a variety of people types
  • Must be able to multi task
  • Must be able to problem solve and diffuse potential difficult situations
  • Must be energetic and emit a positive attitude
  • Must be able to ask for help when needed
  • Must be accurate in maintaining records
  • Must be able to model professionalism both in behavior and appearance
  • Must adhere to confidentiality policies for the agency and clients
  • Must be willing to engage in self-evaluation and establish goals for professional development
  • Must make a commitment to continuous improvement and innovation in all aspects of the work

Physical Effort / Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment is a clinical business office environment. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requires universal standard precautions. The individual must be willing to work in the community.

GENERAL RESPONSIBILITIES:

Works under the supervision of the LIHEAP Director; to provide and maintain all community outreach activities. Assist RI State LIHEAP Coordinator to develop and implement initiatives in efforts to increase LIHEAP visibility statewide. Complete face-to face assessments with clients in order to make proper referrals to community action agencies.

SPECIFIC DUTIES:

The duties listed below are primary functions of the job, and are not intended to be all-inclusive. You may be called upon to perform other duties comparable to those cited.

Works closely with the LIHEAP Director in development and implementation of the LIHEAP Program

  • Maintain a calendar of outreach activities, including community events, workshops, appearances and other communication opportunities
  • Travel throughout the State performing outreach efforts
  • Build relationships with leadership in community organizations throughout the state
  • Promote Energy Assistance Programs in the community and various community groups
  • Schedule regular/reoccurring outreach times with community partners to take applications for LIHEAP
  • Manage social media presence; Reach out to potential clients through networking, social media etc
  • Research locations for promotional material distribution
  • Coordinate with appropriate community-based staff for delivery date and time of materials resources
  • Complete all activities relative to processing LIHEAP applications, assuring adherence to program guidelines
  • Meet regularly with RI State LIHEAP Coordinator to ensure compliance with work plan
  • Assure the confidentiality of all records/applications
  • Accurately and timely enter client information into Hancock database
  • Maintain open lines of communication with clients to ensure timely and accurate completion of LIHEAP
  • Answer the telephone and provide information, program guidelines and referral services to callers
  • Read and understand the program guidelines set forth in the LIHEAP manual.
  • Maintains efficient and accurate records
  • Prepare an annual budget for community outreach activities
  • Educate clients about the services of Westbay

LIHEAP (Low Income Home Energy Assistance Program) / Intake Case Manager

We are seeking an experienced case manager for our LIHEAP and Intake Department. The successful candidate will be responsible for providing one on one case management to program participants who are seeking assistance. Daily responsibilities will include processing applications, data entry, advocating and financial literacy. In addition, the case manager will participate in/conduct community events of various types in order to extend services through other social service agencies and community partners. He/she must be able to problem solve, work independently and have a solid work ethic. This position is 37.5 hours per week at a pay rate of $16/hour.

QUALIFICATIONS:  

  • Bachelor’s Degree in Social Work (B.S.W.) or related field required
  • One year experience working with families and elders preferred
  • Pass a BCI clearance
  • Have or will obtain financial literacy certificate within 6 months of employment

More

CORE COMPETENCIES:

  • Must have knowledge of community services
  • Must be computer literate
  • Must have strong communication and interpersonal skills necessary to interact and communicate with the client, family members, providers and co-workers
  • Must possess knowledge of human behavior and the aging process
  • Must have knowledge of available program funding and other resources
  • Must work with persons of various cultures and lifestyles in the helping process
  • Must possess the sensitivity required  to assist the family and client in the process of becoming empowered
  • Must have knowledge of social, health and mental health interventions
  • Must possess skills and techniques for crisis intervention and problem solving
  • Must have the ability to critically analyze and make immediate decisions
  • Must possess skills in active listening, time management, organizational development and planning
  • Must make a commitment to continuous improvement and innovation in all aspects of the work
  • Must be willing to engage in self-evaluation and to establish goals for professional development
  • Must be willing to participate in ongoing training and education
  • Must possess the ability to initiate and sustain trust
  • Must be able to effect change through advocacy for the consumer
  • Must be able to work independently and be a team member
  • Must be energetic and convey a positive attitude
  • Must have a solid work ethic, be extremely flexible and able to make change
  • Must be able to model professionalism both in behavior and appearance
  • Must have access to a vehicle to perform agency work
  • Must have a driver’s license and document car insurance and a safe driving record upon request
  • Must be extremely accurate in record keeping
  • Must respect and adhere to confidentiality policies for the agency and clients

Physical Effort / Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear.  The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms.  The employee is occasionally required to stand and walk.  The employee must occasionally lift and / or move up to 20 lbs.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  The environment includes a clinical business office environment, client’s homes and community based organizations.   Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requires universal standard precautions.  This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in client’s homes and the community.

SPECIFIC DUTIES:

The duties listed below are primary functions of the job, and are not intended to be all-inclusive.  You will be called upon to perform other duties comparable to those cited.

  • Provide long-term case management services for select participants of Energy Assistance Program
  • Accept referrals in accordance with case management standards.
  • Conduct a client assessment and development of a case plan with client involvement
  • Assist clients in developing a plan to minimize future crisis situations.
  • Advocate for clients for retention of service with the utility company and other entitlement agencies while maintaining a favorable working relationship
  • Provide Financial literacy
  • Conduct home visits in a timely manner
  • Maintain appointment schedule in Microsoft Outlook.
  • Provide supportive counseling and advocacy to clients and their families
  • Coordinate services with other community resources
  • Determine eligibility for needed resources and aid in application process
  • Monitor clients and modify care plan as needed to ensure positive outcomes. i.e.: educational plans and financial literacy, etc.
  • Answer telephone and provide information, program guidelines and referral services to callers and clients (walk-in or by appt) of Westbay Community Action.
  • Maintain complete and accurate client records, including LIHEAP applications
  • Maintain information needed for data collection and enter into the agency’s data system in an accurate and timely manner
  • Prepare accurate reports and statistics as required
  • Inform clients of their rights and responsibilities
  • Support client’s efforts to have his/her voice heard and to get needed services.
  • Participate in meetings, trainings, outreach and in public policy forums
  • Provide follow-up services, monitor client progress and amend plan as needed