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To apply for a posted position, please email resume and cover letter to dhervieux@westbaycap.org or mail resume and cover letter to

Westbay Community Action, Inc.
224 Buttonwoods Avenue
Warwick, RI 02886
ATTN: Debra Hervieux
            Human Resources Generalist

Westbay Community Action, Inc. is an Equal Opportunity Employer.

Westbay Community Action, Inc. was recognized with a Superior Worksite Health Award from Blue Cross & Blue Shield of Rhode Island and the Greater Providence Chamber of Commerce for effective programs encouraging employee health and well-being in a meaningful way.

Receptionist

Westbay Community Action, Inc. is seeking a full time Receptionist. The receptionist plays a key role and presents the first impression of the organization to our clients and community partners. The successful candidate will provide quality customer service while handling confidential client information with a professional manner. Exceptional telephone and greeting skills are essential. Proficiency with Microsoft Office is a plus. This is a full time position, 35 hrs/week, Monday through Friday (8:30 – 4:30) and the rate of pay is $11.50/hour.

QUALIFICATIONS:

  • High School diploma required
  • Customer Service Training preferred
  • 1 year experience in a switchboard/receptionist role required
  • Pass a BCI check

More

CORE COMPETENCIES:

  • Must possess good communication skills, both written and oral
  • Must have the ability to handle multiple tasks at the same time
  • Must be computer literate
  • Must be energetic and emit a positive attitude at all times
  • Must be able to model professionalism both in behavior and appearance
  • Must be able to work with difficult people
  • Must have good customer service skills and demonstrate sensitivity towards the client
  • Must be polite at all times
  • Must use good judgment and know when to ask for help
  • Must know the boundaries of the position
  • Must be able to work independently and as a team member
  • Must be able to follow directions
  • Must be detailed oriented
  • Must be flexible and able to make change easily
  • Must make a commitment to continuous improvement and innovation in aspects of the work
  • Must have a solid work ethic
  • Must be willing to participate in ongoing training and education
  • Must respect and adhere to confidentiality policies for the client and the agency
  • Must be able to maintain accurate records

Physical Effort / Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment is a clinical business office environment. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requires universal standard precautions.

SPECIFIC DUTIES:

The duties listed below are primary functions of the job, and are not intended to be all-inclusive. You may be called upon to perform other duties comparable to those cited.

  • Answer and direct all phone calls to appropriate program/worker
  • Greet clients and direct them as appropriate
  • Collect client information and documentation as directed
  • Take messages and deliver to appropriate staff
  • Monitor out-going mail, charge costs to specific programs as appropriate and process mail through postage machine
  • Enter data into the agency’s computer system and provide reports as required
  • Monitor copying process and total charges monthly
  • Maintain the waiting area in a safe and clean manner
  • Maintain the log of visitors coming into and leaving the building
  • Manage the entrance door into the service area as a safety measure
  • Provide clerical assistance to the Departments as necessary

Weatherization Auditor

Westbay Community Action is seeking a motivated individual with a desire to learn, secure long-term employment and help people. The position of Weatherization Auditor requires basic knowledge of construction, building science and energy usage. The ideal candidate will be punctual, hardworking, organized, friendly and have a basic knowledge of computers/tablets. BPI credentials or experience in the home performance industry are preferred. However, we will consider candidates that do not have experience. Will pay for you to attain additional certifications. Hourly wage starts at $20 and will increase dependent on experience, training and certifications. A typical work week is Monday through Friday (37.5 hours) with paid holidays, sick time and earned vacation time provided.

QUALIFICATIONS:

  • High school diploma or equivalent
  • 2 years experience working in a Weatherization Program and/or construction work
  • Lead Certification and 1 year experience working as lead renovator preferred
  • Demonstrated experience working with HVAC
  • BPI Certifications preferred, or will obtain within first 1-year of employment
  • Valid, unrestricted Driver’s License
  • Pass BCI, Background check including Motor Vehicle Report and 5-panel lab drug test

More

CORE COMPETENCIES:

  • Must have a working knowledge of building and safety codes
  • Must maintain a professional appearance and model a professional behavior
  • Must be detailed oriented
  • Must be able to maintain detailed records and reports
  • Must be computer literate
  • Must have good math skills
  • Must have leadership skills
  • Must be able to work independently and as a member of a team
  • Must be extremely accurate in recordkeeping
  • Must be extremely flexible and able to make change as needed
  • Must have good problem solving skills
  • Must be able to model professionalism both in behavior and appearance
  • Must be able to work with a variety of people types
  • Must work in small, closed spaces such as crawl spaces, attics, basements
  • Must be willing to participate in ongoing training and certification processes
  • Must be up to date with state and local building and safety codes
  • Must have knowledge of community services
  • Must have strong communication and interpersonal skills necessary to interact and communicate with the client, providers and co-workers
  • Must have knowledge of available program funding and other resources
  • Must work with persons of various cultures and lifestyles in the helping process
  • Must possess skills in time management
  • Must make a commitment to continuous improvement and innovation in all aspects of the work
  • Must possess the ability to initiate and sustain trust
  • Must be able to effect change through advocacy for the consumer
  • Must be energetic and convey a positive attitude
  • Must have a solid work ethic
  • Will be require to drive an agency vehicle
  • May need access to a vehicle to perform agency work
  • Must have a driver’s license and document car insurance and a safe driving record upon request
  • Must respect and adhere to confidentiality policies for the agency and clients

Physical Effort / Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is required to stand and walk. The employee must occasionally lift and / or move up to 100lbs. The employee must be able to work in small, closed spaces such as crawl spaces, attics, and basements. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The environment is a clinical business office environment as well as client’s homes. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requires universal standard precautions. This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in client’s home and in the community.

GENERAL RESPONSIBILITIES:

Perform all aspects of an energy audit to address the energy efficiency and health and safety needs of each house in accordance with Weatherization Program guidelines and in compliance with federal, state and local regulations.

SPECIFIC DUTIES:

The duties listed are primary functions of the job and are not intended to be all-inclusive. You may be called upon to perform duties comparable to those cited.

· Interview potential clients and complete program applications/documentation

· Submit completed application/documents to WAP staff to determine eligibility of the household

· Evaluate assigned homes and complete energy audits according to program guidelines

· Assign work orders to approved contractors and monitor their work-in-progress to insure compliance with the work order

· Perform post inspections of homes where work has been completed

· Maintain accurate vendor, audit and client records

· Complete and submit for review appropriate paperwork, records and reports as required

· Maintain Weatherization’s computerized information system, including NEAT Energy Audits, WAP completions and AMP National Grid Computer System

· Act as liaison between clients and contractors

· Participant in monitoring performed by the State Energy Office

· Maintain agency vehicle in good condition and follow scheduled maintenance plans

· Maintain and secure WAP equipment and supplies

· Participate in a continuous training plan

· Education the general community about the services of Westbay

Teacher I - Full Time

Westbay Community Action’s Children’s Center is looking for a Full Time Teacher for our Early Learning Center. Our program includes Infant, Toddler, Preschool and Pre-K classrooms as well as a School Aged classroom which currently works with Distance Learning students. We need a highly reliable and motivated individual that can multi-task and problem solve. Must be willing to work towards RIELDS if not already certified. This is a full time, 40-hour per week position and the rate of pay is $15.00/hour.

QUALIFICATIONS:

  • Must be at least 21 years of age
  • AA Degree in Elementary Education or related field
  • 1 year supervisor experience and prior experience teaching young children required
  • 2 years supervised experience working with school-aged children in a group setting
  • Has updated Practitioner Portfolio
  • Must meet DCYF & BCI criminal background check requirements
  • Must have a physical examination and required immunizations

More

CORE COMPETENCIES:

  • Must complete 20 hours of Continuing Education per year
  • Must be energetic and convey a positive attitude
  • Must have a solid work ethic
  • Must attend staff meetings after hours as scheduled
  • Must have good oral and written communication skills
  • Must be knowledgeable of the RIDE Core Competencies for ECE Teachers (Health/Safety & Wellness, Family Engagement, Child Development and Learning, Curriculum, Observation & Assessment, Professionalism)
  • Must be well organized and detailed oriented
  • Must be able to make decisions and take initiative
  • Must be extremely flexible and able to multi-task
  • Must be able to work independently – and be a cohesive member of a team
  • Must be able to model professional behavior and appearance
  • Must have experience working with low income families and youth
  • Must be able to work with people of various cultures and lifestyles
  • Must make a commitment to continuous improvement and innovation in all aspects of work
  • Must be computer literate
  • Must have access to reliable transportation
  • Must have a valid driver’s license, document car insurance and safe driving record upon request
  • Must respect and adhere to confidentiality policies for the agency and clients

Physical Effort / Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move objects and/or children up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment includes a school classroom. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requires universal standard precautions. This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in schools and the community.

Knowledge of: (Candidate should have some awareness of the following):

  • DCYF Regulations for licensure
  • RIDE Comprehensive Early Learning Standards for Approval
  • RI Early Learning & Development Standards
  • NAEYC/RIAEYC
  • RI Quality and Improvement Rating Scale (Bright Stars)
  • Developmentally Appropriate Practice for Young Children
  • Environmental Rating Scale appropriate for position (ITERS, ECERS, etc.)
  • Positive Behavioral Strategies for young children

Specific Duties:

The duties listed below are primary functions of the job, and are not intended to be all inclusive. You may be called upon to perform other duties comparable to those cited.

  • Plan and implement daily activities according to approved curricula and developmentally appropriate practices (prepares Plan Book in advance) for full and part time programs.
  • Devise strategies to engage parents as a partner in the educational goal setting for their child and in participating in center activities
  • Supervise children in all activities, environments, and settings at all times
  • Document daily progress for each child
  • Complete child assessment, behavioral assessment and daily progress reports in a timely manner and share observations with Education Manager/Senior Manager and parents
  • Identify special needs of children and alert your supervisor of those needs.
  • Organize and maintain space and equipment providing an inviting, safe and nurturing environment – following health, safety and wellness guidelines
  • Supervise, train and evaluate classroom staff
  • Maintain accurate records of attendance, progress, behavior and other required information
  • Communicate with parents regularly.
  • Participate in annual Open House
  • Coordinate, plan and attend all School Age field trips; drive agency vehicle as needed.

Teacher Aide - Full Time

Westbay Children’s Center is seeking to hire a full time Teacher Aide to assist the classroom teacher in all aspects of the classroom functions. Our classrooms range from infant to school aged. Functions includes planning activities and implementing them, teaching, supervision of children, and maintenance of the classroom environment. In the absence of the teacher, the successful candidate will assume full responsibility of the classroom function. This is a full time, 40 hour/week position at a pay rate of $11.50/hour. Candidates must be available to work between the hours of operation of 7am and 5pm. Successful candidate will need to obtain a flu vaccination and provide appropriate documentation.

QUALIFICATIONS:

  • H.S. Diploma required
  • Experience assisting in an early childhood classroom environment required
  • RI Early Learning & Development Standards Foundations course certificate or willingness to obtain
  • Teacher’s Assistant certification preferred
  • Meet DCYF and BCI criminal background check requirements
  • Have a physical examination and required immunizations

More

CORE COMPETENCIES:

  • Must complete 20 hrs continuing education per year
  • Must be energetic and convey a positive attitude
  • Must have a solid work ethic
  • Must attend staff meetings after hours as scheduled
  • Must have good oral and written communication skills
  • Must be flexible and able to multi-task
  • Must be able to work cohesively as a member of a team
  • Must be detailed oriented and well organized
  • Must take direction well
  • Must have a professional, friendly and respectful demeanor
  • Must be able to work with people of various cultures and lifestyles
  • Must model professionalism in both behavior and appearance
  • Must make a commitment to continuous improvement and innovation in all aspects of work
  • Must have reliable transportation to and from work.
  • Must have a valid driver’s license, document car insurance and a safe driving record upon request
  • Must respect and adhere to confidential policies for the agency and clients

Physical Effort / Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move objects and/or children up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment includes a school classroom. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requires universal standard precautions. This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in schools and the community.

SPECIFIC DUTIES:

The duties listed below are primary functions of the job, and are not intended to be all-inclusive. You may be called upon to perform other duties comparable to those cited.

  • Assist with planning and implementation of classroom activities
  • Supervise children at all times and ensures their safety and well being
  • Set up materials for classroom activities
  • Perform household maintenance duties to ensure a clean, organized classroom facility
  • Assume overall responsibility of children and daily activities in the absence of the teacher
  • Assist in engaging parents in meaningful 2-way communication
  • Share responsibility for safety and well being of all children in accordance with DCYF

Assurance 16 Community Educator/Coach

Westbay Community Action, Inc. is seeking a motivated self-starter who is organized, creative and interested in being part of a new program! Our agency is seeking to hire a Full Time (37.5 hrs/week) Educator/Coach. This candidate will work closely with clients who receive energy assistance through LIHEAP (Low Income Home Energy Assistance Program), providing financial counseling, job training/workforce development and fast tracking crisis applications. The successful candidate will also attend community events, maintain relationships with collaborative partners and cultivate new ones. This full time, Monday through Friday position pays $16.00/hour.

QUALIFICATIONS:

  • Bachelor’s degree required
  • Three year experience working with families and elders preferred
  • Public speaking and presentation skills
  • Have or will obtain financial literacy certificate within 6 months of employment
  • 3 year clerical and computer experience required
  • Pass a BCI clearance

More

CORE COMPETENCIES:

  • Must have knowledge of community services
  • Must be dependable, in attendance at work and on time
  • Must be computer literate
  • Must be able to communicate with peers, supervisors and participants verbally and in writing
  • Must be able to work with the public and provide speaking and presentation skills
  • Must be able to take initiative
  • Must be able to multi task
  • Must be respectful and adhere to confidentiality policies for the agency and clients
  • Must have strong communication and interpersonal skills necessary to interact and communicate with the client, family members, providers and co-workers
  • Must have knowledge of available program funding and other resources
  • Must work with persons of various cultures and lifestyles in the helping process
  • Must possess the sensitivity required to assist families and clients in the process of becoming empowered
  • Must possess skills and techniques for crisis intervention and problem solving
  • Must have the ability to critically analyze and make immediate decisions
  • Must possess active listening skills
  • Must possess skills in time management, organizational development and planning
  • Must be willing to engage in self evaluation and to establish goals for professional development
  • Must make a commitment to continuous improvement and innovation in all aspects of the work
  • Must be willing to engage in self evaluation and to establish goals for professional development
  • Must be willing to participate in ongoing training and education
  • Must possess the ability to initiate and sustain trust
  • Must be able to effect change through advocacy for the consumer
  • Must be able to work independently and be a team member
  • Must be energetic and convey a positive attitude
  • Must have a solid work ethic
  • Must be extremely flexible and able to make and or adjust to change
  • Must be able to model professionalism both in behavior and appearance
  • Must have access to a vehicle to perform agency work
  • Must have a driver’s license and document car insurance and a safe driving record upon request
  • Must be extremely accurate in record keeping
  • Must respect and adhere to confidentiality policies for the agency and clients

Physical Effort / Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment is a clinical business office environment which may include client’s homes and community based organizations. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requires universal standard precautions. This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in client’s homes and the community.

SPECIFIC DUTIES:

The duties listed below are primary functions of the job, and are not intended to be all-inclusive. You will be called upon to perform other duties comparable to those cited.

  • Provide long-term services for select participants of Energy Assistance Program
  • Conduct a client assessment and development of a plan with client involvement
  • Assist clients in developing a plan to minimize future crisis situations.
  • Provide financial counseling, job training/workforce development
  • Provide supportive counseling and advocacy to clients and their families
  • Coordinate services with other community resources
  • Coordinating One on one counseling with Assurance 16 staff
  • Follow up with active clients
  • Provide workshops to outside agencies
  • Advocate for clients by negotiating with their collectors and utility companies
  • Provide budget and debt counseling
  • Improve credit score
  • Educate clients to become economically self-sufficient
  • Provide resume building, do’s and don’ts of interviewing, how to do job search, and best practice interviewing workshops
  • Assist clients to identify barriers and challenges
  • Determine eligibility for needed resources and aid in the application process
  • Provide information and referral services to telephone callers and clients of Westbay Community Action
  • Maintain complete and accurate client records
  • Maintain information needed for data collection and enter into the agency’s data system in a timely manner
  • Prepare accurate reports and statistics as required
  • Inform clients of their rights and responsibilities
  • Support client’s efforts to have his/her voice heard and to get needed services.
  • Participate in meetings, trainings, events, and in public forums
  • Provide follow-up services, monitor client progress and amend plan as needed
  • Assist walk-in clients.
  • Perform data entry accurately
  • Complete, sort, or return applications for more documentation.
  • Maintain an appointment schedule in Microsoft Outlook
  • Create and conduct activities to the general public, agency clients, groups and individuals
  • Participate and assist the Project Manager in the development of quarterly reports as needed.