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Westbay Community Action, Inc.
224 Buttonwoods Avenue
Warwick, RI 02886
ATTN: Jenna Tietze
           Director of Administration

Westbay Community Action, Inc. is an Equal Opportunity Employer.

Blue Cross & Blue Shield of Rhode Island and Greater Providence Chamber of Commerce presented Westbay Community Action an award in the superior category for Worksite Wellness – June 2016.

WIC Receptionist/Nutrition Assistant

Westbay Community Action, Inc. is seeking a TEMPORARY Receptionist/Nutrition Assistant for our WIC (Women, Infants & Children) program. The successful candidate will assist participants through the WIC application process by scheduling appointments, completing forms and collecting documentation. Successful candidate will also perform tasks such as taking children’s measurements and drawing blood, documenting results. The Receptionist/Nutrition Assistant will be responsible to provide nutrition education information face to face with participants and distribute appropriate nutrition education materials as well as establish and maintain both the paper and computer files.

The temporary position is being posted for 35 hours per week at a pay rate of $10.90/hour. Duration of position is unknown at this time.



Applicants must possess qualifications as listed below:

  • High School diploma required
  • 1 year clerical and computer experience required
  • Training in drawing blood with six months experience preferred
  • Training in child nutrition education
  • Pass a BCI check
  • Must have physical and required immunizations, if applicable

Must be:

  • Energetic and convey a positive attitude
  • Detailed oriented to ensure records and documentation are accurate
  • Well organized to ensure participants are scheduled as required, records are maintained and reports are prepared timely
  • Dependable, in attendance at work and on time
  • Customer service oriented
  • Able to communicate with peers, supervisors and participants verbally and in writing
  • Computer literate
  • Flexible and able to adjust to change
  • Able to work with people from various cultures and lifestyles
  • Able to work with families with young children
  • Able to work with the public
  • Knowledgeable of Universal Precautions policies and procedures
  • Proficient in math skills
  • Able to share suggestions about ways to improve the service that is provided
  • Able to make a commitment to continuous improvement and innovation in all aspects of the work
  • Willing to engage in self evaluation and to establish goals for professional development
  • Willing to participate in ongoing education and training
  • Reliable and committed to a solid work ethic
  • Able to take initiative
  • Able to make decisions and solve problems
  • Able to multi task
  • Able to model professionalism both in actions and appearance
  • Able to lift 25 lbs
  • Respectful and adhere to confidentiality policies for the agency and clients
  • Current in the knowledge about nutrition
  • Able to work independently and as a team member
  • Able to initiate and sustain trust
  • Able to access to a vehicle to conduct agency business as required
  • Able to provide a valid driver’s license, document a safe driving record and car insurance


The duties listed below are primary functions of the job and are not intended to be all-inclusive. You may be called upon to perform other duties comparable to those cited.

  • Schedule participant appointments and call in advance to confirm attendance
  • Call no show appointments to reschedule
  • Complete application, collect documentation and determine participant eligibility
  • Inform participants of their rights and responsibilities
  • Enter participant demographic information into the WIC computer system
  • Prepare new charts, file forms and maintain records
  • Maintain a current referral guide for participants, updating as needed
  • Take Hgb, weights and heights of participants, recording results in the appropriate files
  • Assist in reporting of immunizations and RITE Care status in Kid’s Net database.
  • Operate and maintain equipment and maintain program supply inventory
  • Prepare and enter data collection (Tracker) forms in compliance with Westbay Community Action regulations
  • Deliver secondary nutrition education to participants in accordance with  WIC standards
  • Record secondary nutrition education contacts with low risk participants as required
  • Attend secondary nutrition education contact trainings quarterly to maintain highest level of knowledge possible
  • Attend state meetings and trainings as scheduled
  • Participate in public policy forums whenever possible
  • Educate the general community about the services of Westbay
  • Participant in annual nutrition education community event as approved by Program Director