Careers

Looking for a career in human services? Join our caring team.

To apply for a posted position, please email resume and cover letter to jtietze@westbaycap.org or mail resume and cover letter to

Westbay Community Action, Inc.
224 Buttonwoods Avenue
Warwick, RI 02886
ATTN: Jenna Tietze
           Director of Administration

Westbay Community Action, Inc. is an Equal Opportunity Employer.

Westbay Community Action, Inc. was recognized with an Exemplary Worksite Health Award from Blue Cross & Blue Shield of Rhode Island and the Greater Providence Chamber of Commerce for effective programs encouraging employee health and well-being in a meaningful way.

LiHEAP Case Manager

Westbay Community Action, Inc. is seeking an experienced case manager for our LIHEAP (Low Income Home Energy Assistance) Program. The successful candidate will be responsible for providing one on one case management to program participants who are seeking assistance for shuts offs or termination. Daily responsibilities will include processing applications, data entry, advocating, financial literacy and energy conservation education. In addition, case manager will participate in/conduct community events of various types in order to extend services through other social service agencies and community partners. He/She must be able to problem solve, work independently and have a solid work ethic. This position is 37.5 hours per week at a pay rate of $15.00/hour.

QUALIFICATIONS:

  • Bachelor’s Degree in Social Work (B.S.W.) or related field required
  • One year experience working with families and elders preferred
  • Pass a BCI clearance
  • Have or will obtain financial literacy certificate within 6 months of employment

More

CORE COMPETENCIES:

  • Must have knowledge of community services
  • Must be computer literate
  • Must have strong communication and interpersonal skills necessary to interact and communicate with the client, family members, providers and co-workers
  • Must possess knowledge of human behavior and the aging process
  • Must have knowledge of available program funding and other resources
  • Must work with persons of various cultures and lifestyles in the helping process
  • Must possess the sensitivity required to assist the family and client in the process of becoming empowered
  • Must have knowledge of social, health and mental health interventions
  • Must possess skills and techniques for crisis intervention and problem solving
  • Must have the ability to critically analyze and make immediate decisions
  • Must possess skills in active listening, time management, organizational development and planning
  • Must make a commitment to continuous improvement and innovation in all aspects of the work
  • Must be willing to engage in self-evaluation and to establish goals for professional development
  • Must be willing to participate in ongoing training and education
  • Must possess the ability to initiate and sustain trust
  • Must be able to effect change through advocacy for the consumer
  • Must be able to work independently and be a team member
  • Must be energetic and convey a positive attitude
  • Must have a solid work ethic, be extremely flexible and able to make change
  • Must be able to model professionalism both in behavior and appearance
  • Must have access to a vehicle to perform agency work
  • Must have a driver’s license and document car insurance and a safe driving record upon request
  • Must be extremely accurate in record keeping
  • Must respect and adhere to confidentiality policies for the agency and clients

Physical Effort / Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move up to 20 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment includes a clinical business office environment, client’s homes and community based organizations. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requires universal standard precautions. This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in client’s homes and the community.

SPECIFIC DUTIES:

The duties listed below are primary functions of the job, and are not intended to be all-inclusive. You will be called upon to perform other duties comparable to those cited.

  • Provide long-term case management services for select participants of Energy Assistance Program
  • Accept referrals in accordance with case management standards.
  • Conduct a client assessment and development of a case plan with client involvement
  • Assist clients in developing a plan to minimize future crisis situations.
  • Advocate for clients for retention of service with the utility company and other entitlement agencies while maintaining a favorable working relationship
  • Provide Financial literacy
  • Conduct home visits in a timely manner
  • Maintain appointment schedule in Microsoft Outlook.
  • Provide supportive counseling and advocacy to clients and their families
  • Coordinate services with other community resources
  • Determine eligibility for needed resources and aid in application process
  • Monitor clients and modify care plan as needed to ensure positive outcomes. i.e.: educational plans and financial literacy, etc.
  • Answer telephone and provide information, program guidelines and referral services to callers and clients (walk-in or by appt) of Westbay Community Action.
  • Maintain complete and accurate client records, including LIHEAP applications
  • Maintain information needed for data collection and enter into the agency’s data system in an accurate and timely manner
  • Prepare accurate reports and statistics as required
  • Inform clients of their rights and responsibilities
  • Support client’s efforts to have his/her voice heard and to get needed services.
  • Participate in meetings, trainings, outreach and in public policy forums
  • Provide follow-up services, monitor client progress and amend plan as needed

Kitchen Aide

Our Children’s Center is seeking a dependable, polite and positive individual to serve as the Center’s Kitchen Aide. The successful candidate will be responsible for preparing and serving breakfast, lunch and snack to young children in a timely manner. He/she will ensure that all meals follow the CACFP guidelines, maintain a clean and sanitized kitchen space,and ensure that kitchen equipment is clean and sanitized after each use. 22.5 hour/week, part time schedule is Monday through Friday, 8:30am – 1pm and rate of pay is $10.60/hour.

QUALIFICATIONS:

  • High School Diploma or equivalent
  • One year experience in food handling desired, with experience operating kitchen equipment
  • Certified in safe food handling standards
  • Meet DCYF & BCI criminal background check requirements
  • Have a physical examination and required immunizations

More

CORE COMPETENCIES:

  • Must attend annual CACFP (Child and Adult Care Food Program) conference
  • Must maintain annual food safety certification
  • Must be energetic and convey a positive attitude
  • Must have a solid work ethic
  • Must attend staff meetings after hours as required
  • Must have good communication skills both written and oral
  • Must be able to count, add and subtract
  • Must maintain the cleanliness of kitchen, food storage and equipment per DOH regulations
  • Must ensure the safety of the kitchen environment
  • Must be able to wipe counters, lift boxes, trays and dishes, sweep and mop floors
  • Must understand appropriate food requirements and portions for specific ages of children
  • Must adhere to a schedule
  • Must be well organized, detailed oriented and able to take initiative
  • Must be able to work independently and as a team member
  • Must be flexible and able to multi-task
  • Must be able to model professional behavior and appearance
  • Must be able to work with people of various cultures and lifestyles
  • Must be make a commitment to continuous improvement and innovation of all aspects of work
  • Must have access to a vehicle to conduct agency business
  • Must possess a valid driver’s license, document car insurance and a safe driving record upon request
  • Must respect and adhere to confidentiality policies for the agency and clients

Physical Effort / Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear.  The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms.  The employee is occasionally required to stand and walk.  The employee must occasionally lift and / or move objects and/or children up to 50 lbs.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  The environment includes a school classroom and kitchen.  Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requires universal standard precautions.  This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in a kitchen, school and the community.

GENERAL RESPONSIBILITIES:

To serve lunch and prepare and serve breakfast and snack to children in a timely manner.  Ensure that all meals follow the CACFP guidelines.  Maintain a clean and sanitized kitchen space  and ensure that kitchen equipment is clean and sanitized after each use.

Knowledge of: (Some awareness of the following is helpful):

  • USDA
  • CACFP guidelines
  • DOH Regulations pertaining to cleanliness of kitchen area and equipment
  • Serving meals to young children

SPECIFIC DUTIES:

The duties listed below are primary functions of the job, and are not intended to be all-inclusive. You may be called upon to perform other duties similar to those cited.

  • Assist in preparation, portioning and serving of meals (breakfast, lunch and snacks) per pre-approved menu
  • Clean kitchen, kitchen equipment and storage areas
  • Operate and maintain equipment
  • Order kitchen and cleaning supplies as necessary with Childcare Administrator approval
  • Organize and maintain kitchen and storage areas as per Dept. of Health regulations

WIC Nutritionist

We are seeking a bachelor’s level, experienced Nutritionist for our WIC (Women, Infants & Children) program in North Kingstown, RI. The successful candidate will assess the medical and nutritional needs of participants and develop a plan. The Nutritionist will be responsible to provide nutrition counseling and education and make appropriate client referrals according to the education plan. The position is 22.5 hours per week at a pay rate of $15.00/hour.

QUALIFICATIONS:

  • Bachelor of Science Degree in Nutrition or Dietetics required
  • 1 year experience in nutritional counseling required
  • Pass a BCI clearance

More

CORE COMPETENCIES:

Must be:

  • Energetic and convey a positive attitude
  • Able to commit to a solid work ethic
  • Current in the knowledge about nutrition
  • Knowledgeable about community resources
  • Able to work independently and as a team member
  • Able to communicate well both orally and in writing
  • Sensitive to the family and client needs in the process of becoming empowered
  • Able to critically analyze and make immediate decisions
  • Knowledgeable of social, health and mental health interventions
  • Able to actively listen
  • Able to initiate and sustain trust
  • Able to maintain accurate records and be detailed oriented
  • Computer literate
  • Skillful in time management, organizational development and planning
  • Able to effect change through advocacy for the client
  • Extremely flexible and able to make changes when necessary
  • Able to model professionalism in actions and appearance
  • A self starter, able to multi task
  • Able to work with people from various cultures and lifestyles
  • Able to work with the public
  • Able to manage conflict and perform well in crisis situations
  • Able to work with difficult people and diffuse tense situations
  • Able to make a commitment to continuous improvement and innovation in all aspects of the work
  • Willing to engage in self-evaluation and to establish goals for professional development
  • Willing to commit to ongoing education and training
  • Able to adhere to a work schedule
  • Able to access a vehicle to conduct agency business as required
  • Able to document a safe driving record, car insurance and driver’s license upon request
  • Respectful and adhere to confidentiality policies for the agency and clients

Physical Effort / Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear.  The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms.  The employee is occasionally required to stand and walk.  The employee must occasionally lift and / or move up to 25lbs.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  The environment is a clinical business office environment.   Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requires universal standard precautions.  This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in the community.

GENERAL RESPONSIBILITIES:

To assess the medical and nutrition needs of participants and develop a plan. Provide nutrition counseling and education and make appropriate client referrals according to the education plan..

SPECIFIC DUTIES:

The duties listed below are primary functions of the job, and are not intended to be all-inclusive. You may be called upon to perform other duties comparable to those cited.

  • Conduct assessment interviews to determine background history of participant and eligibility based on income and medical or nutritional risk
  • Develop a plan with the participant addressing the nutrition needs identified in the assessment
  • Provide nutritional counseling services
  • Record participant information in the participant record and maintain notes as required by the State WIC
  • Complete all appropriate documents and reports, perform data entry including Tracker updates
  • Inform participants of their rights and responsibilities
  • Access other services as needed
  • Monitor participant progress, perform reassessments and make appropriate changes in food packages as needed
  • Participate in outreach activities as stated in the Nutrition Ed Plan
  • Complete reports as required
  • Attend meetings and trainings as required
  • Participate in public policy forums whenever possible
  • Educate the general community about the services of Westbay